Development Services
Applications & Web Design
We use best practices and tools in development. We are experienced in planning, designing, development and
deployment a range of applications to meet our customers' business needs.
We have worked upon larger Financial Accounting Systems, CRM applications, SFA design, Hospital management systems, school management systems.
We have designed and created cutting-edge speech framework, secure communications environments, handheld access to enterprise data, GIS and 3-D mapping, and more. Our latest project is
a 3-D Virtual Reality project with programming for haptic experience - Immersive Virtual Reality.
Along with some of these 'high-brow' exercises, we have created HTML & Flash websites, powerful web applications. Web application for an electronic gifts websites, web based school
management and hospital management systems, high functionality travel websites that integrate with backend processes, etc. On the more humble side, we develop 'all-purpose' functional
HTML websites.
Top
The Process
We use laid out design and development process as a framework and then specifically look at your business from the outside to gain a dimensional perspective of the development and dynamics of the industry.
For each project, you will have a project manager allocated and a software developer that will head the technical coding your project. Either of these individuals will be your primary contact for the project.
The success to any development - with any developer is to provide as much information as possible in a structured manner. To reduce costs and get the desired results painlessly, we recommend you take the time to write, review and refine your needs (in plain language) logically and based on your business needs - then create a 'wish-list' of things that would be nice to have in your application or website. It can help the developer to describe your current business processes, describe what you want to achieve with the new solution.
The solution you entrust us is being built for you - no one knows your business better than you, do leave the door open for the developers to communicate with you. If there are changes you think of later, notify the developer in writing - some of the changes may be billable, others not, but it is important to document all the thoughts and correspondence. Although we strongly recommended that design once 'frozen' should not be changed as it can add to your cost, delay your deployments or cause unexpected issues because it wasn't engineered into the design.
Top
Requirement Analysis
We communicate with you, in person or via telephones and email to arrive at the core of 'need' for the solution.
Design
We engineer a process flow of the solution desired, incorporating all the features you specify and try to accommodate your 'wish-list'. At this stage we define the modules and how each desired function would be achieved. We also build into our design appropriate security measures and any legal compliance your industry may be mandated to comply with.
Coding
The programming for the solution begins. Although highly
technical in nature, mastered with years of study and
practice, this is the least difficult part for the geek!
Internal Testing
We put the code through the wringer. For example, where
you may expect 50 simultaneous users to use an application,
we will simulate a scenario that will, say, create 500
simultaneous users. We do all sorts of unusual things
to invoke unexpected results. The errors are recorded
as 'bugs' and a bug fixing routine gets swinging. Depending
on your solution, we simulate hacking attacks, attempts
to breach the security, etc.
Documentation
Documentation is a process that runs through the entire
life cycle of the project. At the need analysis stage
it is scribbled notes, then a technical design document,
then test documentation and finally deployment documentation,
which may include users' manuals, help files, etc.
Implementation
This is the stage where the developer believes the solution
is ready for the real world and is handed over to the
customer. The implementation may be done on-site, remotely
installed on a web server, put up on a 'staging-server'
(for your tech team to review and install on your systems).
In case of simpler and smaller programs, the "deliverables"
(the software, documentation, etc) are cut on a CD and
handed over for installation or are provided for a simple
download via our staging server.
Customer/Live Testing
After the project is handed over to you, you can use the
software in your real business settings. There is typically
a warranty period where - if - there are any technical
hitches or bugs, the developer is required to rectify
without further costs to you.
Top
Support
Speech Desk provides 24x7 email support center, telephone
technical support is provided during working hours. On site
support is also available.
Capability & Experience
Speech Desk provides 24x7 email support center, telephone
technical support is provided during working hours. On site
support is also available.
|
Technologies
|
| Speech Technologies |
| Microsoft SAPI |
| Enterprise Messaging |
| Real-time platform |
| Web Programming |
| E commerce programming |
| Financial Applications |
| Educational Applications |
| Engineering Collaboration |
| PDA Programming |
| Voice Portal Technology |
| |
|
Database Expertise
|
| Oracle 8.1 & 9.1 |
| Microsoft SQL |
| My SQL |
| |
|
Others
|
| Telephony API's |
| CTI (Computer Telephony Interfacing) |
| Payment Gateways |
| Speech API's |
|
Top
|
|
|
|
